Virtual Assistant

How can AI impact Bank Transactions?
Members Public

The Banking System in BytesBanking is one of the oldest and most traditional businesses in the world and yet one of the fastest in adopting new technologies. Banking began transcending from boxes to bytes as early as the post-war era. The 1960s were a lucrative period for banks as they

interface.ai
interface.ai
AI Banking
People First Federal Credit Union partners with interface.ai to enhance call center experiences by offering an Intelligent Virtual Assistant

People First Federal Credit Union partners with interface.ai to enhance call center experiences by offering an Intelligent Virtual Assistant
Members Public

People First Federal Credit Union (PFFCU), based in Allentown, Pennsylvania, and serving over 75,000 members, will offer 24x7 personalized call center support to its members with interface.ai’s award-winning Intelligent Virtual Assistant (IVA), which is powered by Artificial Intelligence (AI). The IVA will be used in PFFCU’s

interface.ai
interface.ai
AI Banking
Re-direction bots & poor customer experience

Re-direction bots & poor customer experience
Members Public

One thing is certain, offering exceptional customer experience is always the foremost agenda for financial institutions. Providing exceptional customer experience is at the core of their offering and is crucial for them to thrive. With the new normal setting in, customers are increasingly going digital and adopting self-serve channels. Chatbots

Srinivas Njay
Srinivas Njay
Customer Experience
Neighborhood Credit Union partners with interface.ai to transform member experiences over the call center by offering an Intelligent Virtual Assistant

Neighborhood Credit Union partners with interface.ai to transform member experiences over the call center by offering an Intelligent Virtual Assistant
Members Public

Press Release: Dec 08, 2020- San Mateo, California (Source - PRNewswire ) Neighborhood Credit Union, based in Dallas and serving over 56,000 members, announced that it has embarked on a mission to enable the most seamless banking experience over the call center for its members, powered by interface.ai's Intelligent

interface.ai
interface.ai
AI Banking
A Guide For Executives Of Financial Institutions To Pick The Right Intelligent Virtual Assistant Vendor

A Guide For Executives Of Financial Institutions To Pick The Right Intelligent Virtual Assistant Vendor
Members Public

(Author: Srinivas Njay, Founder & CEO, interface.ai) Introduction Over the past few months, the adoption of Intelligent Virtual Assistants(IVA) has skyrocketed among Financial Institutions. This rapid increase in adoption was triggered by the pandemic and its impact on the traditional modes of banking. During this period several financial

Srinivas Njay
Srinivas Njay
AI Banking
Guest Blog: How artificial intelligence bots are changing the face of financial services

Guest Blog: How artificial intelligence bots are changing the face of financial services
Members Public

(Guest Blog by Dr. David Tuyo, CEO, University Credit Union ; Originally Posted by CUInsight ) Despite all the excitement around innovations in fintech, larger and more traditional financial institutions are typically a little bit slower to adopt due to their complexity and size. Particularly with artificial intelligence, traditional financial services have

interface.ai
interface.ai
AI Transformation
Celebrating Credit Unions & The Sense Of Community

Celebrating Credit Unions & The Sense Of Community
Members Public

Today, on the occasion of the International Credit Union Day, I wanted to take a moment to revisit the history of the credit union movement in the United States & truly appreciate the large-scale impact it has had on the various communities & the country as a whole. It is

Srinivas Njay
Srinivas Njay
interfaceAI

University Credit Union partners with interface.ai to transform member experience & significantly enhance revenues & savings through Intelligent Virtual Assistants (IVA)
Members Public

Press Release: July 22, 2020- San Mateo, California (Source- PRNewswire) University Credit Union (UCU), based in Los Angeles and serving over 41,000 members of the university community, announced that it has embarked on a mission to enable the most seamless banking experience for its members powered by interface.ai's

interface.ai
interface.ai
AI Banking