interfaceAI

Neighborhood Credit Union partners with interface.ai to transform member experiences over the call center by offering an Intelligent Virtual Assistant

Neighborhood Credit Union partners with interface.ai to transform member experiences over the call center by offering an Intelligent Virtual Assistant
Members Public

Press Release: Dec 08, 2020- San Mateo, California (Source - PRNewswire )Neighborhood Credit Union, based in Dallas and serving over 56,000 members, announced that it has embarked on a mission to enable the most seamless banking experience over the call center for its members, powered by interface.ai's Intelligent

interface.ai
interface.ai
AI Banking
A Guide For Executives Of Financial Institutions To Pick The Right Intelligent Virtual Assistant Vendor

A Guide For Executives Of Financial Institutions To Pick The Right Intelligent Virtual Assistant Vendor
Members Public

(Author: Srinivas Njay, Founder & CEO, interface.ai)IntroductionOver the past few months, the adoption of Intelligent Virtual Assistants(IVA) has skyrocketed among Financial Institutions. This rapid increase in adoption was triggered by the pandemic and its impact on the traditional modes of banking. During this period several financial institutions

Srinivas Njay
Srinivas Njay
AI
Celebrating Credit Unions & The Sense Of Community

Celebrating Credit Unions & The Sense Of Community
Members Public

Today, on the occasion of the International Credit Union Day, I wanted to take a moment to revisit the history of the credit union movement in the United States & truly appreciate the large-scale impact it has had on the various communities & the country as a whole. It is

Srinivas Njay
Srinivas Njay
interfaceAI
The Urgency of Integrating AI in Contact Center

The Urgency of Integrating AI in Contact Center
Members Public

Integration of AI in Contact centers can keep employees safe, provide reliable customer service, and reduce customer wait time

interface.ai
interface.ai
AI
Virtual Assistants, the silver lining in Shrinking Revenues from Overdraft Fees

Virtual Assistants, the silver lining in Shrinking Revenues from Overdraft Fees
Members Public

Overdraft fees in traditional banks are shrinking with the advent of challenger banks and regulatory scrutiny. AI Virtual assistants can help increase this revenue by offering advisory services to customers

interface.ai
interface.ai
AI Banking
Reducing Operational Burden On Financial Institutions With AI-powered Call Centers

Reducing Operational Burden On Financial Institutions With AI-powered Call Centers
Members Public

AI powered Digital Assistant can help in reducing operational burden on Financial Institutions with instant call centers.

interface.ai
interface.ai
AI
How to evaluate your AI Virtual Assistant Vendor

How to evaluate your AI Virtual Assistant Vendor
Members Public

Financial institutions should ask potential AI vendors a number of questions before they settle on the right partner. See a some of the questions and potential answers here

interface.ai
interface.ai
AI
Financial Literacy in the era of Digital Assistants

Financial Literacy in the era of Digital Assistants
Members Public

financial education can be best achieved through the banking digital assistant. Digital assistants are present across every channel where the customer is, it can offer financial advice in a non-intrusive way.

interface.ai
interface.ai
Financial literacy financial education