AI Transformation
How ML and AI in Banking are Transforming Banking Industry?
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Introducing machine learning and artificial intelligence to banksThe extreme levels of precision that banks require while managing vast amounts of information acquired from consumers, dealing with transactions, inquiries, and much more can only be achieved through a system that can repel accidents without fail. The natural imperfections that accompany humans
A Complete Guide to Call Center Automation
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Independence amongst consumers has seen a meteoric rise with technology as it enables them to see and do more. Technology has allowed control to trickle down from enterprises and into the hands of consumers, and businesses can be seen capitalizing on it. Through the accomplishments of technology, consumers can now
5 Reasons Why Conversational AI will Replace Webforms
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Webforms have been the backbone of online targeted data delivery for a long time, with most websites containing some manner of it to help process data better through a labyrinth of preferences and omissions to arrive at a calculated conclusion. However, these vital tools are now on the verge of
A Case Study on interface.ai's industry-first AI co-browsing solution to reduce application abandonment & grow revenues
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Banks and credit unions drive significant portions of their revenues through products such as credit cards, mortgages,& personal loans. These products help financial institutions improve their footprint with current customers and also acquire new customers. Since the pandemic, there is increased demand for these products, which has provided an
interface.ai is a finalist in the Callahan Innovation Series 2021
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interface.ai has been selected as a finalist in the Callahan Innovation Series 2021, in the member experience category. Each year, the Callahan Innovation Series looks for the most innovative players empowering the Credit Union movement across the nation leveraging technology. As part of this series, interface.ai and its
ShareOne Customers Can Now Seamlessly Adopt interface.ai’s IVA & Transform Call Centers From Cost To Revenue Centers
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[San Francisco, California], [February 16, 2021] - interface.ai, the award-winning Intelligent Virtual Assistant(IVA) provider for financial institutions, announced that Share One customers can now launch their IVA in less than 2 weeks to transform their call center from a cost to a revenue center. interface.ai’s built-in
Case Study - How financial institutions are successfully navigating operational challenges during mergers & migrations with interface.ai’s AI Call Center
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There have been a few significant trends in the financial industry over the past several years. One such trend is consolidation among Credit Unions and Community Banks. For instance, there were nearly 24k Credit Unions in the United States at the peak of the Credit Union movement; this has since
People Helping People - Where is the room for AI?
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‘People helping people’ was the philosophy the credit union movement was founded on. It has been over a hundred years since the incorporation of the First Credit Union in the US - still, Credit Unions continue to operate with a ‘people-first’ philosophy. Millions of Americans & under-served communities have benefited
