interface.ai has been selected as a finalist in the Callahan Innovation Series 2021, in the member experience category.
Each year, the Callahan Innovation Series looks for the most innovative players empowering the Credit Union movement across the nation leveraging technology.
As part of this series, interface.ai and its AI Call Center will be in focus.
interface.ai’s AI Call center is an innovation, where an Alexa or Siri-like AI Assistant is set up on a credit union’s call center automating 60% of the calls in 60 days. It enhances member experiences by enabling credit unions to provide personalized member support 24x7. It also drives member engagement by providing financial insights and generates revenues for credit unions through upselling and cross-selling.
Overall, the AI Call Center transforms a credit union’s call center from a cost to a revenue center.
interface.ai will be presenting their AI Call Center to the credit union audience on February 25th, 2021 at 2 PM EST in a webinar hosted by Callahan.