Digital Assistant
How ML and AI in Banking are Transforming Banking Industry?
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Introducing machine learning and artificial intelligence to banksThe extreme levels of precision that banks require while managing vast amounts of information acquired from consumers, dealing with transactions, inquiries, and much more can only be achieved through a system that can repel accidents without fail. The natural imperfections that accompany humans
A Complete Guide to Call Center Automation
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Independence amongst consumers has seen a meteoric rise with technology as it enables them to see and do more. Technology has allowed control to trickle down from enterprises and into the hands of consumers, and businesses can be seen capitalizing on it. Through the accomplishments of technology, consumers can now
5 Reasons Why Conversational AI will Replace Webforms
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Webforms have been the backbone of online targeted data delivery for a long time, with most websites containing some manner of it to help process data better through a labyrinth of preferences and omissions to arrive at a calculated conclusion. However, these vital tools are now on the verge of
People Helping People - Where is the room for AI?
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‘People helping people’ was the philosophy the credit union movement was founded on. It has been over a hundred years since the incorporation of the First Credit Union in the US - still, Credit Unions continue to operate with a ‘people-first’ philosophy. Millions of Americans & under-served communities have benefited
A Guide For Executives Of Financial Institutions To Pick The Right Intelligent Virtual Assistant Vendor
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(Author: Srinivas Njay, Founder & CEO, interface.ai) Introduction Over the past few months, the adoption of Intelligent Virtual Assistants (IVA) has skyrocketed among Financial Institutions. This rapid increase in adoption was triggered by the pandemic and its impact on the traditional modes of banking. During this period, several financial
Guest Blog: How artificial intelligence bots are changing the face of financial services
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(Guest Blog by Dr. David Tuyo, CEO, University Credit Union ; Originally Posted by CUInsight ) Despite all the excitement around innovations in fintech, larger and more traditional financial institutions are typically a little bit slower to adopt due to their complexity and size. Particularly with artificial intelligence, traditional financial services have
University Credit Union partners with interface.ai to transform member experience & significantly enhance revenues & savings through Intelligent Virtual Assistants (IVA)
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Press Release: July 22, 2020- San Mateo, California (Source- PRNewswire) University Credit Union (UCU), based in Los Angeles and serving over 41,000 members of the university community, announced that it has embarked on a mission to enable the most seamless banking experience for its members powered by interface.ai's
Assisted Digital Onboarding in banking is key for the online customer signup process
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With social distancing has become a new norm, digital banking is key for banks to stay connected with their customers. In the month of April 2020, digital banking apps in the US experienced a 60% Increase in downloads, 17% revenue Growth due to COVID-19. Currently, every bank is now offering
