Conversation AI

A Complete Guide to Call Center Automation
Members Public

Independence amongst consumers has seen a meteoric rise with technology as it enables them to see and do more. Technology has allowed control to trickle down from enterprises and into the hands of consumers, and businesses can be seen capitalizing on it. Through the accomplishments of technology, consumers can now

interface.ai
interface.ai
AI Call Center

5 Reasons Why Conversational AI will Replace Webforms
Members Public

Webforms have been the backbone of online targeted data delivery for a long time, with most websites containing some manner of it to help process data better through a labyrinth of preferences and omissions to arrive at a calculated conclusion. However, these vital tools are now on the verge of

interface.ai
interface.ai
AI Banking
People Helping People - Where is the room for AI?

People Helping People - Where is the room for AI?
Members Public

‘People helping people’ was the philosophy the credit union movement was founded on. It has been over a hundred years since the incorporation of the First Credit Union in the US - still, Credit Unions continue to operate with a ‘people-first’ philosophy. Millions of Americans & under-served communities have benefited

Srinivas Njay
Srinivas Njay
AI Banking
A Guide For Executives Of Financial Institutions To Pick The Right Intelligent Virtual Assistant Vendor

A Guide For Executives Of Financial Institutions To Pick The Right Intelligent Virtual Assistant Vendor
Members Public

(Author: Srinivas Njay, Founder & CEO, interface.ai) Introduction Over the past few months, the adoption of Intelligent Virtual Assistants (IVA) has skyrocketed among Financial Institutions. This rapid increase in adoption was triggered by the pandemic and its impact on the traditional modes of banking. During this period, several financial

Srinivas Njay
Srinivas Njay
AI Banking
How artificial intelligence bots are changing the face of financial services

How artificial intelligence bots are changing the face of financial services
Members Public

(Guest Blog by Dr. David Tuyo, CEO, University Credit Union ; Originally Posted by CUInsight ) Despite all the excitement around innovations in fintech, larger and more traditional financial institutions are typically a little bit slower to adopt due to their complexity and size. Particularly with artificial intelligence, traditional financial services have

interface.ai
interface.ai
AI Transformation

University Credit Union partners with interface.ai to transform member experience & significantly enhance revenues & savings through Intelligent Virtual Assistants (IVA)
Members Public

Press Release: July 22, 2020- San Mateo, California (Source- PRNewswire) University Credit Union (UCU), based in Los Angeles and serving over 41,000 members of the university community, announced that it has embarked on a mission to enable the most seamless banking experience for its members powered by interface.ai's

interface.ai
interface.ai
AI Banking
Improving Debt Collection Practices with Artificial Intelligence

Improving Debt Collection Practices with Artificial Intelligence
Members Public

Debt collection remains as one of the top challenges for financial institutions to manage their business profitability and it remains a manually intensive task. Banks often offload this activity to third party debt collectors when they fail to collect on their own. It is estimated that there are more than

interface.ai
interface.ai
AI Banking
Want sticky customers? Think virtual assistants!

Want sticky customers? Think virtual assistants!
Members Public

Customer onboarding using AI virtual assistants can increase customer lifetime value

interface.ai
interface.ai
AI Transformation