Conversation AI

How ML and AI in Banking are Transforming Banking Industry?
Members Public

Introducing machine learning and artificial intelligence to banksThe extreme levels of precision that banks require while managing vast amounts of information acquired from consumers, dealing with transactions, inquiries, and much more can only be achieved through a system that can repel accidents without fail. The natural imperfections that accompany humans

interface.ai
interface.ai
AI Banking

A Complete Guide to Call Center Automation
Members Public

Independence amongst consumers has seen a meteoric rise with technology as it enables them to see and do more. Technology has allowed control to trickle down from enterprises and into the hands of consumers, and businesses can be seen capitalizing on it. Through the accomplishments of technology, consumers can now

interface.ai
interface.ai
AI Call Center

5 Reasons Why Conversational AI will Replace Webforms
Members Public

Webforms have been the backbone of online targeted data delivery for a long time, with most websites containing some manner of it to help process data better through a labyrinth of preferences and omissions to arrive at a calculated conclusion. However, these vital tools are now on the verge of

interface.ai
interface.ai
AI Banking
People Helping People - Where is the room for AI?

People Helping People - Where is the room for AI?
Members Public

‘People helping people’ was the philosophy the credit union movement was founded on. It has been over a hundred years since the incorporation of the First Credit Union in the US - still, Credit Unions continue to operate with a ‘people-first’ philosophy. Millions of Americans & under-served communities have benefited

Srinivas Njay
Srinivas Njay
AI Banking
People First Federal Credit Union partners with interface.ai to enhance call center experiences by offering an Intelligent Virtual Assistant

People First Federal Credit Union partners with interface.ai to enhance call center experiences by offering an Intelligent Virtual Assistant
Members Public

People First Federal Credit Union (PFFCU), based in Allentown, Pennsylvania, and serving over 75,000 members, will offer 24x7 personalized call center support to its members with interface.ai’s award-winning Intelligent Virtual Assistant (IVA), which is powered by Artificial Intelligence (AI). The IVA will be used in PFFCU’s

interface.ai
interface.ai
AI Banking
A Guide For Executives Of Financial Institutions To Pick The Right Intelligent Virtual Assistant Vendor

A Guide For Executives Of Financial Institutions To Pick The Right Intelligent Virtual Assistant Vendor
Members Public

(Author: Srinivas Njay, Founder & CEO, interface.ai) Introduction Over the past few months, the adoption of Intelligent Virtual Assistants (IVA) has skyrocketed among Financial Institutions. This rapid increase in adoption was triggered by the pandemic and its impact on the traditional modes of banking. During this period, several financial

Srinivas Njay
Srinivas Njay
AI Banking
Guest Blog: How artificial intelligence bots are changing the face of financial services

Guest Blog: How artificial intelligence bots are changing the face of financial services
Members Public

(Guest Blog by Dr. David Tuyo, CEO, University Credit Union ; Originally Posted by CUInsight ) Despite all the excitement around innovations in fintech, larger and more traditional financial institutions are typically a little bit slower to adopt due to their complexity and size. Particularly with artificial intelligence, traditional financial services have

interface.ai
interface.ai
AI Transformation

University Credit Union partners with interface.ai to transform member experience & significantly enhance revenues & savings through Intelligent Virtual Assistants (IVA)
Members Public

Press Release: July 22, 2020- San Mateo, California (Source- PRNewswire) University Credit Union (UCU), based in Los Angeles and serving over 41,000 members of the university community, announced that it has embarked on a mission to enable the most seamless banking experience for its members powered by interface.ai's

interface.ai
interface.ai
AI Banking