Call center Should financial institutions consider upgrading their existing call center system before considering an Intelligent Virtual Assistant? The answer is ‘No.’ This is because the Intelligent Virtual Assistant(IVA) could be set up even if you don't have a call center system in place. Also, upgrading the existing call center
TMCC to become the first cooperative society to offer AI-powered customer service through its partnership with US-based Intelligent Virtual Assistant(IVA) provider, Interface Karnataka based Multi-State Cooperative Society- Tumkur Merchants Credit Cooperative Limited (TMCC), one of the fastest-growing financial institutions in the country with over Rs.1,000 Crore in assets, aims to offer Artificial Intelligent
AI Banking People First Federal Credit Union partners with Interface to enhance call center experiences by offering an Intelligent Virtual Assistant People First Federal Credit Union (PFFCU), based in Allentown, Pennsylvania, and serving over 75,000 members, will offer 24x7 personalized call center support to its members with Interface’s award-winning Intelligent Virtual Assistant
Customer Experience Re-direction bots & poor customer experience One thing is certain, offering exceptional customer experience is always the foremost agenda for financial institutions. Providing exceptional customer experience is at the core of their offering and is crucial for them to
AI Banking Interface & Glia partner to transform call center experience for financial institutions Interface, a leading Intelligent Virtual Assistant (IVA) provider for financial institutions announced a strategic partnership with Glia, a leading provider of Digital Customer Service.Today, Financial Institutions are challenged to manage the ever-rising
AI Banking Neighborhood Credit Union partners with Interface to transform member experiences over the call center by offering an Intelligent Virtual Assistant Press Release: Dec 08, 2020- San Mateo, California (Source - PRNewswire )Neighborhood Credit Union, based in Dallas and serving over 56,000 members, announced that it has embarked on a mission to enable
AI A Guide For Executives Of Financial Institutions To Pick The Right Intelligent Virtual Assistant Vendor (Author: Srinivas Njay, Founder & CEO, Interface)IntroductionOver the past few months, the adoption of Intelligent Virtual Assistants(IVA) has skyrocketed among Financial Institutions. This rapid increase in adoption was triggered by the
